Lessons from airports

Customer Experience Crossroads makes design notes while at the airport.
Including this:
[Photo of sign-- Do not sit on baggage conveyor]

When you have to have a lot of signs telling people not to do something, you have a design issue. Wouldn't it make sense to do one of the following things:

1. design the carousel so you can't sit on it, or
2. design the carousel so you can sit on it safely, or
3. provide more seating
4. Or a combination of all of the above