Mediocre tools
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Lousy tools are dangerous. They endanger our safety (physical or emotional)
and undermine our work. Lousy tools are pretty easy to avoid, because they
reve...
20 hours ago
Creating the world around us: products, packaging, retail design, land use, marketing, the web, writing, presentations...
“Are your users stuck in ‘P’ mode?”
“Why marketing should make the user manuals!”
“How to get users to RTFM”